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What is the student’s problem? [br] [originaltext]M: Hi. Miss Andrics.W: Hi Br
What is the student’s problem? [br] [originaltext]M: Hi. Miss Andrics.W: Hi Br
游客
2023-10-13
81
管理
问题
What is the student’s problem? [br]
M: Hi. Miss Andrics.
W: Hi Bret, how are you?
M: I’m fine: except I have a question about my paycheck.
W: What’up?
M: Well, it’s already been several weeks since the end of the semester. My check was supposed to go directly into my bank account, but there haven’t been any deposits.
W: That’s odd. Did you complete all the forms for the payroll?
M: I filled in whatever they sent me, and I returned it at the end of August
W: Hum, well, you definitely should have been paid by now. At least two pay periods have passed since then.
M: I asked the bank and they didn’t know anything. Who should I talk to about lifts payroll?
W: I’m going to contact them for you. There was a problem in processing some of the graduate students’ payroll paper work. ’ Cause their computer program crashed after all the information was processed. And some people’s information couldn’t be retrieved.
M: Hum. But why didn’t any one let me know?
W: I don’t know how they work over there, ’ cause they couldn’t even figure out whose information was missing. And this isn’t the first time, seems like this happens every semester.
M: So how do I find out if my information was lost?
W: I will contact them tomorrow morning to see if you’re in the system. But you’re probably not.
M: What should I do?
W: Sorry, but you will need to fill out those forms again and then I will fax them over the payroll office.
M: Well, what I really need to know is when I will get the money. I’m already a month behind my bills and my tuition’s due soon.
W: That’ll get you into the system the same day they receive your paper works. So if you do that tomorrow, you’ll get paid next Friday.
M: That’s a long time from now. Will that pay checking include all the money I am owed?
W: Yes, I will double check with the payroll department.
M: And another thing. Is there any way I could get paid sooner? I have been teaching all these weeks...
W: I know that’s not fair, but I don’t think they can do anything: all the checks are computed automatically in the system. They can’t just write cheeks.
M: But there is another one to make mistakes. They’ve never told me!
W: I understand how you feel and if I were you, I’d be upset too. I’ll tell you what: when I call them, I will explain the situation and ask them if there is any way you can be paid sooner. But I have to tell you that based on past experiences you shouldn’t count on it.
M:(Sigh)I understand, thanks. I know it’s not your fault and that you’re doing everything you can.
W: Well, what I can do is make sum that your first check for total amount the university owes you.
M: That’ll be great! Thank you. I will be on campus at 10 tomorrow morning and I will come back to see you then.
选项
A、A new computer system was installed.
B、Information was entered into the computer system correctly.
C、Some employee information got lost.
D、Paychecks were distributed for the wrong amount.
答案
C
解析
录音中讲到,由于工资管理部门在处理完数据后,电脑发生了故障,导致数据丢失。故答案为C项。
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