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[originaltext]W: Hello, Compact Computers. May I help you?M: Yes, this is Jack
[originaltext]W: Hello, Compact Computers. May I help you?M: Yes, this is Jack
游客
2023-07-26
82
管理
问题
W: Hello, Compact Computers. May I help you?
M: Yes, this is Jack Brown from Hunter’s Office Supplies. May I speak to Betty Taylor, please?
W: I’m sorry, but she’s not in right now.
M: Okay, do you know when she’ll be back?
W: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message?
M: Yes. Ms. Taylor sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn’t any information about after-sales service.
W: Oh, I’m sorry. Would you like me to fax that to you?
M: Yes, but our fax is being repaired at the moment, and it won’t be working until around 2:30. Hum ... could you try sending that information around 3:30.’? That should give me time to look over the material before I call Ms. Taylor, say, around 5:00.
W: Sure. Could I have your name, telephone number, and fax number, please?
M: Yes. Jack Brown and the phone number is 560-1287. And the fax number is 560-1288.
W: All right, Mr. Brown. And your phone number is 560-1287, and the fax number is 560- 1288. Is that correct?
M: Yes, it is.
W: All right. I’ll be sure to send you the fax this afternoon.
M: Okay, bye.
选项
A、Information on after-sales service.
B、A picture of the newest computers.
C、A list of software products.
D、A description of laptop computers.
答案
A
解析
男士说“没有关于售后服务的信息”,意即他要了解这方面的情况。
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