首页
登录
职称英语
A relationship with your customer is like any relationship: It【C1】______time
A relationship with your customer is like any relationship: It【C1】______time
游客
2023-07-22
64
管理
问题
A relationship with your customer is like any relationship: It【C1】______time to earn their trust and moments to【C2】______it. Customers want the truth, because without it they cannot make【C3】______decisions. For example, suppose you go out to dinner and the restaurant you choose has people waiting. When you put your name in, the host will tell you how long it is. If the host is doing his job, you will actually wait less than【C4】______you were told. If you are told the wait is 15 minutes and you are still waiting at the 30-minute mark, are you a happy customer? At one level, it is just【C5】______. In some cases, it could【C6】______other plans: If you miss your movie because you were not【C7】______for dinner, you really are not a happy customer.
Unfortunately, many salespeople are【C8】______to tell the truth. They【C9】______some in formation, or share partial truths, or just plain lie. They do it in the【C10】______that customers will buy when they hear【C11】______they want to hear. It is true that customers want to hear certain things but【C12】______they are true. Let’s go back to the restaurant.【C13】______the wait is not 15minutes-it is 90 minutes. It is not what we want to hear. Still, we can decide to stay or not to stay. If we do not stay, we will be hack. But if we【C14】______told 30 minutes and it became 90, that【C15】______the last time we ate there. Sooner or later, customers al ways find out the truth. If the truth is different than what they have been told, you have lost their trust.
Truth is【C16】______accuracy. It includes a willingness to stand behind what you say. In other words, are you willing to put your money【C17】______your mouth is? If you are working with others, part of their【C18】______is that when something goes wrong you will stand with them. If an order is delayed, for example, how will you help them【C19】______their business commitments? Part of earning their trust is having a backup plan in place should your【C20】______systems fail. [br] 【C14】
选项
A、are
B、were
C、have been
D、had been
答案
B
解析
考察语法中的“虚拟语气”,并考察对段落意思的把握。按照虚拟语气的表达方式,可以同时选出下个题目的答案。
转载请注明原文地址:http://tihaiku.com/zcyy/2859982.html
相关试题推荐
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
随机试题
[originaltext]Isitpossibletopersuademankindtolivewithoutwar?Wari
Everyonewas______bythestoryaboutthedog.A、amusedB、pleasedC、entertainedD、
______hadIboughtthecomputer______Iregrettedspendingsomuchmoneyonit.A、
BecauseSouthAfricansaregenerallysobubbly(热情奔放的)andtalkative,silenc
符合法律规定的劳动合同处理方式是( )。A.甲公司更改名称为乙公司,甲公司为劳动
轴突末梢释放神经递质与哪种离子内流有关( )A.K+ B.Na+
砌筑砂浆的验收批,同一类型、强度等级的砂浆试块不应少于()组同一验收批砂浆只有
营运能力是指公司经营管理中利用资金运营的能力,一般通过公司()来衡量,主要表
我国已形成了具有中国特色的地方政府债券市场,即以企业债券形式发行地方政府债券。
首次放款的先决条件文件不包括()。A.贷款类文件 B.公司类文件 C.与项
最新回复
(
0
)