首页
登录
职称英语
[originaltext]W: Hello. Mr. Summerfield. How are you today?M: Very well. Thank
[originaltext]W: Hello. Mr. Summerfield. How are you today?M: Very well. Thank
游客
2023-07-16
46
管理
问题
W: Hello. Mr. Summerfield. How are you today?
M: Very well. Thank you, Ms. Green.
W: What can I do for you?
M: Well, unfortunately, there is a problem with the order we received from you yesterday. It seems we’ve not received the right quantity of manuals to support the telephone system.
W: Oh, dear, that’s bad news. I’m very sorry to hear that, and you don’t know how many packs are without manuals?
M:No, because we haven’t opened every pack. But in several of those that have been opened there are none, no manuals.
W: I’m very sorry about this inconvenience, Mr. Summerfield. We’ll send out the manuals this afternoon by express mail entirely at our cost, and the manuals should arrive tomorrow or the day after at the latest.
M: All of them, right?
W: Yes. It maybe that some have them already, but we cannot be sure. So the best thing is to send out the manual for every pack.
M: Yes. Yes, I see. That would be great.
W: Please accept our apologies for this mix-up. I assure you we will do everything possible to find out why the mistake happened.
M: Right. Thanks for your swift action.
W: Not at all. Thank you and goodbye for now. Do call if there is anything else.
M: All right. Thank you. Goodbye, Ms. Green.
W: Goodbye.
Questions:
What problems are the speakers discussing?
What does the woman promise to do?
What does the man think of the solution?
选项
A、Send a service engineer to do the repairs.
B、Consult her boss about the best solution.
C、Pass the man’s order to the right person.
D、Solve the problem at her company’s cost.
答案
D
解析
细节题。本题询问女士承诺做什么。根据原文可知。女士说我们今天下午通过快递把手册寄过去,并承担所有费用,故选D。
转载请注明原文地址:http://tihaiku.com/zcyy/2842841.html
相关试题推荐
[originaltext]W:Excuseme,areyougoingtobuythatbook?M:Well,Ineedit
[originaltext]Alotofparentsdonotrealizehowimportanttheemotionala
[originaltext]M:Hey,Allen,howareyou?W:I’mfineBob.Aren’tyougladthe
[originaltext]M:Hey,Allen,howareyou?W:I’mfineBob.Aren’tyougladthe
[originaltext]M:Hey,Allen,howareyou?W:I’mfineBob.Aren’tyougladthe
[originaltext]M:It’ssaidthatJimandJessiearemovingtoArizona?W:No,to
[originaltext]M:It’ssaidthatJimandJessiearemovingtoArizona?W:No,to
[originaltext]M:It’ssaidthatJimandJessiearemovingtoArizona?W:No,to
[originaltext]M:It’ssaidthatJimandJessiearemovingtoArizona?W:No,to
[originaltext]M:It’ssaidthatJimandJessiearemovingtoArizona?W:No,to
随机试题
Fromthispassage,weknowBruceisafoolishman.[br]Bruceranafterthisman
Weallhaveproblemsandbarriersthatblockourprogressorpreventusfrom
January31,19992701MeadowLaneBrooklyn,NewYork11212Box210NewYorkTime
下列关于水运工程中疏浚工程的工程量计算规范,说法正确的是( )。A.挖泥工程量
统计法是规定各类统计调查对象、统计产品用户在统计活动中的权利和义务的总称。(
制剂生产中除蛋白质用A.酸煮碱沉淀B.碱煮酸沉淀C.醇煮水沉淀D.铅盐沉淀法E.
聚维酮可用于A.制备膜剂B.制备脂质体C.制备溶蚀性骨架片D.制各不溶性骨架片E
饭店管理者在下达指令时,必须注意的内容有( )。A.指令性质 B.指令内容
①相比液晶显示屏,微型发光二极管显示屏在对比度、响应速度以及能效上有更多优势
监理工程师审核施工进度计划的内容有()。A.进度安排是否符合施工合同中开工
最新回复
(
0
)